Maintenance & Support

Keep Your CMS Secure, Stable and Up to Date

Security updates, monitoring, backups and technical support — so your platform stays reliable long after launch.

Illustration of website maintenance with a security shield, uptime monitoring, backups, updates and a support ticket
What's included

Ongoing care for your CMS platform

Security updates

Stay ahead of known vulnerabilities.

CMS & plugin/extension updates

Core, plugin and extension version management.

PHP upgrades

Keep your platform on supported PHP versions.

Monitoring & backups

Uptime monitoring and reliable backup routines.

Performance

Ongoing performance tuning.

Bug fixing & support

Technical support and emergency support when needed.

Continuous improvements

Small, ongoing development work between major projects.

Packages

Choose the level of coverage you need

Final package details and pricing are determined commercially with each client.

Essential

  • CMS updates
  • Plugin/extension updates
  • Basic support

Professional

  • Updates
  • Monitoring
  • Security & performance
  • Support

Enterprise

  • Priority support
  • Monitoring & security
  • Development capacity
  • Emergency support
FAQ

Maintenance and support: frequently asked questions

What does CMS maintenance include?

Our maintenance covers:

  • Security updates and vulnerability management
  • Core, plugin and extension updates
  • PHP version upgrades
  • Monitoring and backups
  • Performance tuning
  • Bug fixing and technical support, including emergency support
Which platforms do you maintain?

We maintain TYPO3, WordPress and WooCommerce websites, as well as custom web applications built with PHP and Laravel.

Can you take over a website that someone else built?

Yes. We audit the current state, bring updates and security up to date, document the setup and then continue with regular maintenance.

What maintenance packages do you offer?

We offer Essential, Professional and Enterprise levels, ranging from updates and basic support to monitoring, security, performance work, priority and emergency support, and development capacity. Final package details and pricing are agreed with each client.

Do you provide emergency support?

Yes. For critical issues such as outages or security incidents we offer emergency support, depending on the package you choose.

How do you keep our website secure?

We apply security updates promptly, harden the configuration, monitor for issues, and keep backups so that we can restore quickly when needed.

Do you monitor uptime and backups?

Yes. Our Professional and Enterprise levels include uptime monitoring and reliable backup routines, so problems are noticed and fixed early.

Can small improvements and new features be part of the retainer?

Yes. Continuous improvement is part of our maintenance work: small, ongoing development tasks between larger projects, handled within the agreed capacity.

Do you help with PHP and version upgrades?

Yes. We keep your platform on supported PHP and CMS versions and plan upgrades so that your site stays compatible and secure.

How do we get started?

Tell us which platform you run and what level of support you need. We review your setup and recommend the right package.

Want a more reliable CMS?

Tell us which platform you run and what level of support you need.